Privacy Policy

This explains what information the Crossed Wires website collects, why, and what you can do about it. We keep it to a minimum.

Who we are

Crossed Wires is a festival of live electronic music in Waterford, Ireland. If you have any question about your information, or want to use any of the rights below, email us at info@crossedwires.ie.

Visiting the website

We use Google Analytics to count visitors and see which pages and events people look at, so we can make the festival and the website better. It only uses cookies if you agree to them in our cookie banner.

• If you click “Accept All” (or turn Analytics on under “Customise”), Google Analytics sets two cookies, _ga and _ga_LT6G6L1XCT, which last up to two years. They let it tell a returning visitor from a new one and follow a single visit from page to page. It records things like the pages you view, roughly where you are (town or country, never your street), your type of device and browser, and the website or link that brought you here. Google Analytics does not keep your IP address.
• If you click “Reject All”, or haven’t chosen yet, no Analytics cookies are set. Google still receives a basic note that a page was viewed, with no cookie and nothing that identifies you or your device, so that our visitor numbers aren’t wildly off.
• We never use advertising cookies, and we have turned off Google’s advertising features, its cross-device tracking (“Google signals”) and ad personalisation.

We keep Analytics information for 14 months. Google processes it for us under its own terms; it may be handled outside the European Union, in which case Google relies on the EU–US Data Privacy Framework and the European Commission’s standard contractual clauses. You can read Google’s privacy policy.

You can change your mind at any time with Cookie settings at the bottom of every page. If you turn Analytics off, its cookies are deleted straight away.

Your cookie choice

To remember your answer in the cookie banner, a cookie called cookieyes-consent is saved in your browser for up to a year. It holds only your choices, not who you are. It is needed for the banner to work, so it doesn’t ask for consent itself.

Settings saved in your browser

The website remembers a couple of display choices, such as whether you last looked at Flyers, Crate or Timetable, and whether the crate sound is on. These are stored only in your own browser and are never sent to us.

Music players

Some event pages offer music from SoundCloud, Bandcamp, Spotify, YouTube or Mixcloud. Nothing from those services loads until you press play. Once you do, the player comes from that service, which may set its own cookies and collect information under its own privacy policy.

Venue maps

The map of Waterford on the About page is drawn from OpenStreetMap data kept on our own website. Showing it doesn’t contact OpenStreetMap or any other service, and it sets no cookies.

Pressing a venue’s name on an event page, or “Directions” on a venue in the About page’s map, opens a map with directions, from Google Maps. If you turned on Functional cookies in the cookie banner, the map loads straight away; otherwise it waits until you press “Show map”. Once it loads, Google may set its own cookies and collect information under its privacy policy.

If you press “Use my location”, your browser asks your permission first. Your location goes only to Google, to work out the directions; we never receive or keep it. An address you type is used the same way.

Share buttons

The share buttons on event pages (WhatsApp, Facebook, Messenger, X and email) are plain links. Nothing from those services loads, and nothing is sent to them, until you press one. “Copy link” stays in your own browser.

Counting clicks

To see which events people share and look at, the website keeps simple counts: when a share button, a ticket button, a music player or a venue map is pressed, when an event page is opened, and when someone arrives from a link shared from our site (those links end in a short tag such as ?via=wa, which is removed when the page opens). Each count records only what was pressed, which event or venue, and the date and time. It does not record your IP address, set a cookie or store anything in your browser, and nothing in it can tell one visitor from another, so it isn’t information about you. We keep the counts for up to 25 months.

Buying tickets

Tickets are sold through Eventbrite. When you book, Eventbrite collects your name, email address and payment details and handles your payment; we never see your card details. Eventbrite shares your name, email address and order details with us so we can run the event, admit you, and contact you about it (for example if a time or venue changes, or an event is cancelled). We keep this for as long as we need it for that, and for our accounts. See Eventbrite’s privacy policy.

Getting in touch

If you email us or use a form on this website, we use your name, email address and message to reply to you, and keep them only as long as needed to deal with it.

Why we’re allowed to use your information

• Analytics cookies, venue maps and music players: your consent, which you can withdraw at any time.
• Tickets: to provide the tickets you bought (our contract with you).
• Replying to you, and keeping the website secure and working: our legitimate interest in running the festival.

Who we share it with

Only the services named above (Google, including Google Maps; Eventbrite; and the music services you choose to play) and the company that hosts our website. We never sell your information or share it for advertising.

Your rights

You can ask us for a copy of the information we hold about you, and ask us to correct it, delete it, or stop or limit using it. Where we rely on your consent, you can withdraw it at any time. Email info@crossedwires.ie and we will reply within one month.

If you’re unhappy with how we handle your information, you can complain to the Data Protection Commission, Ireland’s data protection authority.

Changes

If we change how we use information, we will update this page. Last updated 8 November 2026.